| 1. The world of work | 9. Business and profit |
| 2. Human resources and recruitment | 10. In the office |
| 3. Customer satisfaction and telephone talk | Review 6 - 10 |
| 4. Company visits and travel | 11. Advertising and selling |
| 5. Company structure and business activities | 12. Project and processes |
| Review 1 - 5 | 13. The internet and computers |
| 6. Money | 14. Problems at work |
| 7. At the bank | 15. People you work with |
| 8. Bank services and products | Review 11 - 15 |